Privacy Policy

This document governs the processing of user data for the Service located at https://theaionserver.com/ (hereinafter referred to as the "Service"), as well as the game server (hereinafter referred to as the "Server"). It includes all appendices and add-ons related to this Policy.

This Policy is an integral part of the User Agreement available on the Service.

By using the Service, including downloading, installing, registering, accessing, and any other actions, you agree to the terms of this Policy and consent to the processing of your data in accordance with this document. If you disagree with the Policy, please stop using the Service.

The Service Administration may periodically modify or supplement this Policy without prior notice to users. We recommend that you check for changes regularly. Continued use of the Service after updates constitutes your acceptance of the current version of the Policy.

1. Purposes of processing user data

Users provide data as part of the User Agreement, located at https://theaionserver.com/agreement

Data may be collected at the Service's request to fulfill obligations under the agreements.

Examples of user data provision:

• Creating and managing an account on the Service or Server;
• Participating in testing new features and/or updates (if applicable);
• Participating in game events, promotions, contests, and other activities;
• Sending requests, emails, or other forms of communication to the Service Administration;
• Using additional services in the Game.

Data is processed for the following purposes (but not limited to):

• Creating and managing a user account;
• Participating in the Game and accessing game features;
• Interacting with other users;
• Bug fixing and developing new features;
• User feedback, support, sending notifications and messages;
• Payment processing;
• Technical support;
• Informing about upcoming events, updates, and other Service news.

2. Data Collected and Processed

The Service may collect and process the following data (but is not limited to):

• Name, nickname (character name);
• User ID (login or user ID);
• Email address;
• Payment information and other similar information

3. Additional Data

The Service also collects and processes additional non-personal data to improve the quality of its services, such as:

• Unique device identifier (HWID), software information;
• Operating system version, device type, and hardware identifiers;
• Time zone;
• User activity logs on the Service and in the Game, including in-game achievements, time spent in the game, last login time, login information, and other information.

Furthermore, the Service may collect information about your IP address and device location to provide services available in your geographic area.

4. Data Storage

Data is stored for the duration of the Service and related services, or for a longer period if required by law.

5. Use, Transfer, and Distribution of Data

The Service may combine collected data with other information to improve and develop the Game.

Your data may be transferred in the following cases:

• To comply with legal requirements, such as during an investigation of illegal activity;
• When there is reason to suspect a violation of the Service's rights.

The Service does not transfer your data to third parties.

6. Liability of the Parties

The user is responsible for the accuracy and completeness of the data provided. In the event of errors or inconsistencies, the user must update their data by contacting technical support, whose contact information is provided on the Service website.

The Administration reserves the right to change or delete user data, as well as store it if necessary to comply with the law or ensure the security and efficiency of the Service.

7. Use of Cookies

Cookies are small text files stored on your device by your browser. The Service uses cookies to establish a connection between you and your data to improve your user experience. To use all the features of the Service, you must enable cookies.

If you do not accept cookies, access to certain features may be limited. By enabling cookies in your browser, you consent to the processing of your data in accordance with this Policy.

The Service also uses cookies for authentication to avoid re-sending data on subsequent visits, improving your user experience.

8. Contact Information

If you have any questions about this Policy or the processing of your data, please contact us at:

Email: support@theaionserver.com

In your request, please include your name and any other information necessary to fully consider your request.